Terms of service

Terms of Service

Effective Date: October 2025

Welcome to Te-Qu. These Terms of Service ("Terms") govern your access to and use of the Te-Qu website (the "Site") and your purchase of products from Te-Qu. By accessing or using our Site, you agree to be bound by these Terms.

 

1. Acceptance of Terms 

By accessing, browsing, or making a purchase on [insert website URL], you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site. 

2. Eligibility  

You must be at least 18 years old to make a purchase on our Site. By placing an order, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement. 

 

3. Account Registration 

While you may browse our Site without creating an account, certain features may require registration. You are responsible for:  

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

You agree to provide accurate, current, and complete information during registration and to update this information as necessary. 

4. Products and Pricing  

Product Descriptions 

We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, colors, images, or other content on the Site are accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes and may differ slightly from the actual product. 

Pricing 

All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to: 

  • Modify prices at any time
  • Correct pricing errors
  • Cancel orders placed with incorrect pricing 

Product Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion. 

5. Orders and Payment 

Order Acceptance 

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to: 

  • Product availability
  • Errors in pricing or product information
  • Suspected fraud or unauthorized transactions
  • Geographic restrictions 

Payment 

We accept all major payment methods including Visa, Mastercard, American Express, Discover, PayPal, and Shopify payments. By submitting your order, you authorize Te-Qu to charge the total amount of your purchase, including applicable sales tax and shipping fees.

Sales Tax 

Applicable sales tax will be calculated and added to your order at checkout based on your shipping address. 

 

6. Shipping and Delivery 

Shipping is governed by our Shipping Policy. Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by the shipping carrier or events beyond our control. 

7. Returns and Exchanges 

Returns and exchanges are governed by our Return & Exchange Policy. Please review this policy carefully before making a purchase. 

8. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, designs, and software, is the property of Te-Qu or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may not:

  • Reproduce, distribute, modify, or create derivative works from any content
  • Use any content for commercial purposes without our express written consent
  • Remove any copyright or proprietary notices 

9. Prohibited Uses

You agree not to use the Site:

  • For any unlawful purpose or in violation of these Terms
  • To impersonate any person or entity
  • To interfere with or disrupt the Site or servers
  • To transmit viruses, malware, or other harmful code
  • To collect information about other users without their consent
  • To engage in any automated use of the system (bots, scrapers, etc.)

10. User Content 

If you submit reviews, comments, or other content to the Site, you grant Te-Qu a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, and display such content. You represent that you own or have the necessary rights to any content you submit. 

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: 

Te-Qu, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site or purchase of products, even if we have been advised of the possibility of such damages. 

Our total liability for any claims arising out of or relating to these Terms or your use of the Site shall not exceed the amount you paid for the product(s) at issue, or $100, whichever is less. 

12. Indemnification

You agree to indemnify, defend, and hold harmless Te-Qu and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of: 

  • Your use of the Site
  • Your violation of these Terms
  • Your violation of any third-party rights

13. Disclaimer of Warranties 

THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. 

We do not warrant that:

  • The Site will be uninterrupted, secure, or error-free
  • Defects will be corrected
  • The Site is free from viruses or harmful components 

14. Governing Law 

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. 

Any disputes arising out of or relating to these Terms or your use of the Site shall be resolved in the state or federal courts located in Cook County, Illinois, and you consent to the exclusive jurisdiction of such courts. 

15. Dispute Resolution 

Before filing any formal legal action, you agree to first contact us at support@te-qu.co to attempt to resolve the dispute informally. 

16. Severability 

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. 

17. Waiver 

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. 

18. Changes to Terms 

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site with an updated "Effective Date." Your continued use of the Site after changes are posted constitutes your acceptance of the modified Terms. 

19. Termination 

We reserve the right to terminate or suspend your access to the Site at any time, without notice, for any reason, including violation of these Terms. 

20. Entire Agreement 

These Terms, together with our Privacy Policy and Return & Exchange Policy, constitute the entire agreement between you and Te-Qu regarding your use of the Site and supersede any prior agreements. 

 

21. Contact Information 

If you have questions about these Terms, please contact us at: 

Te-Qu

Chicago, IL 60608 

Email: support@te-qu.co.

By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.